Bluetree Group

Bluetree Group is on the rise! Thanks to exceptional growth across all areas of the business, we’re looking for talented individuals to join us in reshaping the future of print and medical manufacturing.

We have an exciting opportunity for a Customer Service Advisor to join our existing Route 1 Print team due to the growth of the company. The role will be to consistently deliver exceptional customer service to our clients over web chat, email, phone and social media.

What skills are we looking for?

  • A friendly and professional manner
  • A customer centric and solution focused mindset
  • Self-motivated with a proactive attitude
  • Excellent verbal and written communication skills
  • The ability to influence sales through exploring customer’s needs and unspoken needs
  • The ability to work under pressure to strict deadlines, whilst still working with precision and a high level of attention to detail
  • Ability to remain resilient in the pursuit of performance while overcoming any challenges
  • A team player who loves to work hard and play hard.
  • Effective management of your own time to deliver efficiency and effectiveness
  • High levels of accountability and resilience

The Package

  • Basic/starting salary of £20,592 with a monthly performance related bonus on top
  • Monday to Friday 09:00 – 17:30 – No Weekends or Bank Holiday working!
  • Hybrid approach to WFH and office based – It is anticipated that this role will require a minimum of 2-3 days a week in the office once you have passed probation.

Benefits

  • 20 days annual leave (plus bank holidays) and the opportunity to earn up to 7 additional days, the longer you work here
  • Health cash plan
  • Critical illness cover
  • Long Service gifts
  • Enhanced maternity/paternity package
  • Quarterly team social event
  • Discount/voucher schemes
  • Wellbeing support, including access to mental health support lines and personal skills workshops such as managing your money
  • Cycle to work scheme
  • Free fruit, snacks, and beverages in the Bluetree canteen
  • Regular social events and team-building activities, such as our annual sports day

The Company

Bluetree Group is the UK’s largest online printer and in 2020, became the UK’s first manufacturer of Type IIR Surgical masks. They have since continued growing their product range through the development of innovative Transparent masks and other PPE.

Bluetree exists to manufacture and sell high volume, premium products through investing in the latest technology and its highly skilled team. The manufacturer consists of two divisions, Bluetree Print and Bluetree Medical, which are both supported by a Central team.

In 2021, Bluetree Group acquired Doncaster- based luxury printer, Kingsbury Press, branching out into the publishing industry and has aims of expanding into packaging solutions in the future

Our combined office, production and training facilities are located in Wath Upon Deane which is located close to Sheffield, Rotherham, Barnsley and Doncaster. Our state-of-the-art 165,000 square foot facility is just a 15-minute drive from either the M1 or A1M and boasts ample free on-site parking. We’re also located on a major bus route which is just a few minutes away from the train stations of Mexborough, Swinton and Wombwell.

Once you walk through our doors, you realise that people are central to all of our operations. It’s a place for curious and ambitious people at heart.

Who are Bluetree Group?

  • We’re award winning – a Virgin Sunday Times Fast Track 100 Company!
  • We’re key – each week we produce and supply millions of medical grade face masks to the NHS
  • We have fun – our colleagues rate their experience with us as 4.1 out of 5 on Glassdoor
  • We care about your development – from day one we offer a catalogue of training modules which cover everything from Leadership to Wellbeing
  • We’re always investing in technology – to keep ahead of the game we’ve invested millions in our facility over the past few 10 years

Please apply by submitting a copy of an up to date CV and a cover letter telling us why you think you’d be well suited to this role.

Bluetree Group is an equal opportunities employer, and welcomes applications from carers or parents.

For all our current vacancies and privacy information, please visit our website.